Simple, transparent pricing
Choose the plan that fits your needs
Starter
For small teams getting started
$0/month
- Up to 50 tickets/month via widget or API
- AI triage and classification with confidence scores
- Extracted context per ticket (error message, page URL, steps to reproduce)
- Needs Human escalation queue with red-badge flagging
- AI-suggested code fix displayed as text (no GitHub PR creation)
- Step-by-step resolution guides for user confusion tickets
- Up to 5 saved Resolution Playbooks
- Up to 10 indexed documentation URLs
- Markdown file uploads (up to 2MB each)
- Plain-text FAQ entry ingestion
- Resolution Dashboard with full ticket list and basic filters
- Summary metrics: total tickets, AI-resolved %, average resolution time, escalation rate
- 1 GitHub repository connection (OAuth, read-only for suggested fixes)
Pro
Popular
For teams ready to automate support
$99/month
- Unlimited tickets/month
- Full AI triage and classification with severity scoring and confidence ratings
- Auto-PR Code Fix: FixBot opens a GitHub Pull Request with title, ticket reference, diff, and assigned reviewer within 120 seconds
- Approve or reject AI-generated PRs directly from the FixBot dashboard
- Unlimited Resolution Playbooks with semantic similarity matching (>80% threshold) and instant cached serving
- Playbook editing with version control (edited version becomes canonical)
- Up to 100 indexed documentation URLs
- Unlimited markdown file uploads and FAQ entries
- Full Resolution Dashboard with advanced filtering by status, type, and custom date ranges
- Complete analytics suite: resolution rate trends, AI confidence distribution, tickets by type over time, average resolution time by category
- Up to 3 GitHub repository connections
- Configurable default PR reviewer per repository
- Up to 5 team member seats
- Priority email support
- Webhook notifications for escalated tickets